Resolved after 7 days 5 hours, affecting Login and Create Pay Run and 1 more, on June 16, 2025.
The intermittent performance degradation, which affected pay run screen loading, has been mitigated. All services are operating normally.
Affected components
LoginCreate Pay RunFinalise Pay RunCreate Employee
Update timeline
- investigating Jun 16, 2025, 01:35 AM UTC
The payroll platform is currently experiencing degraded performance. Our engineers are investigating urgently. Thank you for your patience.
- identified Jun 16, 2025, 02:00 AM UTC
We are experiencing slowness but have seen things improve
- identified Jun 16, 2025, 11:30 PM UTC
The intermittent performance degradation, which affected pay run screen loading, has been mitigated. All services are operating normally.
- resolved Jun 23, 2025, 07:11 AM UTC
This incident has been resolved.
Your product runs on more than EmploymentHero
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services