Resolved after 1 day 1 hour, affecting Create Pay Run and Finalise Pay Run, on July 9, 2025.
The database issues causing these problems appear to be resolved. We are now in a monitoring phase.
Affected components
Create Pay RunFinalise Pay Run
Update timeline
- investigating Jul 09, 2025, 05:43 AM UTC
We are currently investigating an intermittent issue within payruns. At the moment, creating, deleting or modifying pay runs can fail. An update will follow shortly.
- monitoring Jul 09, 2025, 05:51 AM UTC
The database issues causing these problems appear to be resolved. We are now in a monitoring phase.
- resolved Jul 10, 2025, 07:10 AM UTC
This incident has been resolved.
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