EMnify experienced a minor incident on July 10, 2026 affecting User Interface and API, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2026, 05:12 PM UTC
Dear emnify customers, We are investigating issues with portal authentication, and we are looking into mitigating the issue. Further updates to follow shortly. Kind regards, emnify Support Team
- identified Jul 10, 2026, 05:28 PM UTC
We have identified that a third-party provider caused the issue. As of writing, we are starting to see that error rates are going down. More updates to follow shortly.
- resolved Jul 10, 2026, 07:12 PM UTC
The incident has been resolved, and we confirm that portal authentication is fully functional again. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team