Resolved after 2 hours 20 minutes, affecting SMS Connectivity, on November 3, 2026.
The incident has been resolved. In case you are still having issues, please reach out to our Support Team via the help center. Kind regards, emnify Support Team
Affected components
Update timeline
- investigating Nov 03, 2026, 04:58 PM UTC
Dear emnify Customers, We are currently investigating an issue with SMS services in Brazil. As a result, P2P SMS-MT messages sent via the API and via the SMS console in the portal will be impacted. Further updates will follow shortly. We apologize for the inconvenience. Kind Regards, emnify Support Team
- monitoring Nov 03, 2026, 06:51 PM UTC
We have deployed a fix, and we are starting to see that some SMS messages that were in the queue are now being delivered. We will closely monitor the situation.
- resolved Nov 03, 2026, 07:18 PM UTC
The incident has been resolved. In case you are still having issues, please reach out to our Support Team via the help center. Kind regards, emnify Support Team
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