EMnify incident

Service Degradation - Zain Kuwait

EMnify is currently experiencing a minor incident affecting Network Connectivity - Middle East & Africa, which began 8h ago. The vendor's full update timeline is below.

Started
Oct 12, 2026, 11:38 AM UTC
Resolved
Ongoing
Duration
● 7h 57m
Detected by Pingoru
Oct 12, 2026, 11:38 AM UTC

Affected components

Network Connectivity - Middle East & Africa

Update timeline

  1. investigating Oct 12, 2026, 11:38 AM UTC

    Dear emnify Customers, We are currently investigating a connectivity issue affecting devices connected via the Zain network in Kuwait. In the meantime, we have blocked the network to help devices switch to the other available network, STC, which is confirmed to be working as expected. We will continue to share updates as more information becomes available. Kind regards, emnify Support Team

  2. identified Oct 12, 2026, 03:34 PM UTC

    We have confirmed that the issue is isolated to Zain Kuwait and are engaging with the relevant parties to restore normal service. We will provide another update as soon as more information becomes available.