EMnify incident

Service Degradation - Device Quota Management

Minor Resolved View vendor source →

EMnify experienced a minor incident on June 30, 2026 affecting User Interface and API, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 05:43 PM UTC
Resolved
Jun 30, 2026, 06:42 PM UTC
Duration
58m
Detected by Pingoru
Jun 30, 2026, 05:43 PM UTC

Affected components

User InterfaceAPI

Update timeline

  1. investigating Jun 30, 2026, 05:43 PM UTC

    Dear emnify Customers, We are currently investigating an issue affecting device quota management. At this time, customers may be unable to view or modify device quota settings. Existing quota configurations remain in effect and continue to function as expected, with no impact on devices currently using those settings. Our team is actively investigating the issue and working to restore full functionality. We will provide further updates as the investigation progresses. Kind regards, emnify Support Team

  2. monitoring Jun 30, 2026, 06:05 PM UTC

    Dear emnify Customers, We have identified the root cause of the issue and have successfully applied a fix. We have confirmed that device quota management is now functioning normally, and customers should once again be able to view and manage device quota settings. Our team will continue to monitor the service closely to ensure ongoing stability. Kind regards, emnify Support Team

  3. resolved Jun 30, 2026, 06:42 PM UTC

    Dear emnify Customers, This incident has been resolved. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team