EMnify experienced a minor incident on June 18, 2026 affecting Network Connectivity - Europe, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2026, 12:55 PM UTC
Dear emnify customer, We are currently investigating a service degradation in EE (UK). Devices that attempt to connect to this network may experience issues. We will publish a new update shortly.
- identified Jun 18, 2026, 01:18 PM UTC
We have confirmed that the issue is isolated to EE (UK) and are engaging with the relevant parties to restore normal service. As a precautionary measure, we have temporarily blocked access to the EE (UK) network to prevent devices from attaching while the issue persists. We will provide another update as soon as more information becomes available.
- monitoring Jun 18, 2026, 03:26 PM UTC
Service has been restored and access to the EE (UK) network has been re-enabled. We are continuing to monitor the situation closely to ensure service remains stable. Thank you for your patience. We will provide further updates if necessary.
- resolved Jun 18, 2026, 04:02 PM UTC
This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team.