EMnify experienced a minor incident on September 9, 2026 affecting User Interface, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 09, 2026, 01:25 PM UTC
We are currently investigating an issue affecting the search functionality in the emnify portal. Users may experience difficulties when searching for information within the portal. Our teams are investigating the root cause and working to restore normal functionality. We will provide further updates as soon as more information becomes available.
- identified Sep 09, 2026, 01:33 PM UTC
The issue affecting the search functionality in the emnify portal has been identified. Our teams are currently working on a fix to restore normal functionality. We will provide a further update once the fix has been implemented.
- monitoring Sep 09, 2026, 02:35 PM UTC
A fix has been implemented for the issue affecting the search functionality in the emnify portal. We are currently monitoring the service to confirm that search functionality remains stable.
- monitoring Sep 09, 2026, 03:51 PM UTC
The implemented fix remains under monitoring. During this period, the status of some endpoints may have been displayed incorrectly in the emnify portal. This was related to the ongoing recovery of the affected functionality and did not necessarily reflect the actual connectivity status of the endpoints.
- resolved Sep 09, 2026, 04:33 PM UTC
The issue affecting the search functionality in the emnify portal has been resolved. Search functionality and endpoint status information are now operating as expected.