Ellucian incident

Ellucian Experience user permissions performance degradation

Resolved after 52 minutes, affecting Ellucian Experience (U.S.), on March 25, 2025.

resolved Mar 25, 2025, 05:40 PM UTC

Ellucian engineers have identified and resolved an issue with the permissions service. Services have been fully restored.

Started
Mar 25, 2025, 04:47 PM UTC
Resolved
Mar 25, 2025, 05:40 PM UTC
Duration
52m
Detected by Pingoru
Mar 25, 2025, 04:47 PM UTC

Affected components

Ellucian Experience (U.S.)

Update timeline

  1. monitoring Mar 25, 2025, 04:47 PM UTC

    Ellucian engineers have identified and resolved an issue with the permissions service. Customers may see some performance degradation while the service fully recovers.

  2. resolved Mar 25, 2025, 05:40 PM UTC

    Ellucian engineers have identified and resolved an issue with the permissions service. Services have been fully restored.

Your product runs on more than Ellucian

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →