Resolved after 2 hours 10 minutes, affecting Ethos Identity Federation Services - US/Canada, on April 6, 2025.
Ellucian teams have restored Identity services and are monitoring the situation closely.
Affected components
Update timeline
- investigating Apr 06, 2025, 09:45 AM UTC
We’re currently experiencing a service interruption with our Identity system. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. Impact: You may experience issues authenticating the applications which are federated through EIFS service.
- investigating Apr 06, 2025, 10:38 AM UTC
Ellucian engineers are continuing to work on restoring Identity services as soon as possible.
- monitoring Apr 06, 2025, 11:49 AM UTC
Ellucian teams have restored Identity services and are monitoring the situation closely.
- resolved Apr 06, 2025, 11:55 AM UTC
All services have been fully restored.
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