Resolved after 1 hour 22 minutes, affecting Ellucian Experience (U.S.) and Ellucian Experience (APAC) and 1 more, on May 22, 2025.
The Experience card issues have been resolved in all regions. Please contact our support teams if you see any additional issues.
Affected components
Update timeline
- investigating May 22, 2025, 12:03 PM UTC
Some customers are seeing errors with cards in Ellucian Experience. We are actively working on a resolution to restore full functionality as soon as possible. We will continue to provide updates as we make progress.
- identified May 22, 2025, 01:05 PM UTC
Ellucian has resolved the issues in EU and US regions. We will send further updates when all regions are fully restored.
- resolved May 22, 2025, 01:25 PM UTC
The Experience card issues have been resolved in all regions. Please contact our support teams if you see any additional issues.
Your product runs on more than Ellucian
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services