Resolved after 1 hour 48 minutes, affecting Ethos Data Connect - U.S. and Ellucian Experience (U.S.) and 1 more, on June 19, 2025.
Ellucian engineers resolved an issue impacting cards. Normal system performance was restored, and engineers will continue to monitor the service.
Affected components
Update timeline
- identified Jun 19, 2025, 03:56 PM UTC
Some Experience customers are intermittently encountering service disruptions when accessing cards. We are addressing the issue now. We expect services to be restored shortly.
- identified Jun 19, 2025, 05:01 PM UTC
Ellucian engineers are still working on full restoration of services. We will provide updates as we continue to make progress.
- resolved Jun 19, 2025, 05:44 PM UTC
Ellucian engineers resolved an issue impacting cards. Normal system performance was restored, and engineers will continue to monitor the service.
Your product runs on more than Ellucian
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services