Ellucian incident

Data Connect Service Interruption

Resolved after 1 hour 13 minutes, affecting Ethos Data Connect - U.S., on July 16, 2025.

resolved Jul 16, 2025, 06:37 PM UTC

Ellucian engineers will continue to monitor and determine a root cause to prevent future recurrences of the issue.

Started
Jul 16, 2025, 05:24 PM UTC
Resolved
Jul 16, 2025, 06:37 PM UTC
Duration
1h 13m
Detected by Pingoru
Jul 16, 2025, 05:24 PM UTC

Affected components

Ethos Data Connect - U.S.

Update timeline

  1. investigating Jul 16, 2025, 05:24 PM UTC

    Data Connect is currently experiencing service interruption. Ellucian engineers are researching the issue and will provide further updates

  2. monitoring Jul 16, 2025, 05:45 PM UTC

    Ellucian engineers resolved an issue with Data Connect. Normal system performance was restored, and engineers will continue to monitor the service.

  3. resolved Jul 16, 2025, 06:37 PM UTC

    Ellucian engineers will continue to monitor and determine a root cause to prevent future recurrences of the issue.

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