Ellucian incident

Data Connect Pipelines Performance Degradation

Resolved after 2 hours 1 minute, affecting Ethos Data Connect - U.S., on July 25, 2025.

resolved Jul 25, 2025, 05:55 PM UTC

Ellucian engineers resolved an issue with Data Connect pipelines. Normal system performance was restored and engineers will continue to monitor the service.

Started
Jul 25, 2025, 03:53 PM UTC
Resolved
Jul 25, 2025, 05:55 PM UTC
Duration
2h 1m
Detected by Pingoru
Jul 25, 2025, 03:53 PM UTC

Affected components

Ethos Data Connect - U.S.

Update timeline

  1. investigating Jul 25, 2025, 03:53 PM UTC

    Data Connect is currently experiencing issues with data pipelines connecting to external S3 buckets. Ellucian engineers are researching the issue and will provide further updates.

  2. monitoring Jul 25, 2025, 04:41 PM UTC

    Ellucian engineers resolved an issue with Data Connect pipelines. Normal system performance was restored and engineers will continue to monitor the service.

  3. resolved Jul 25, 2025, 05:55 PM UTC

    Ellucian engineers resolved an issue with Data Connect pipelines. Normal system performance was restored and engineers will continue to monitor the service.

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