Ellucian incident

Experience Service Interruption

Resolved after 48 minutes, affecting Ellucian Experience (CA), on August 4, 2025.

resolved Aug 04, 2025, 06:20 PM UTC

Ellucian engineers have identified and resolved an issue impacting Experience. Normal system performance is restored, and engineers will monitor the service.

Started
Aug 04, 2025, 05:32 PM UTC
Resolved
Aug 04, 2025, 06:20 PM UTC
Duration
48m
Detected by Pingoru
Aug 04, 2025, 05:32 PM UTC

Affected components

Ellucian Experience (CA)

Update timeline

  1. identified Aug 04, 2025, 05:32 PM UTC

    Experience is currently experiencing service interruption in Canada region. Ellucian engineers are researching the issue and will provide further updates

  2. resolved Aug 04, 2025, 06:20 PM UTC

    Ellucian engineers have identified and resolved an issue impacting Experience. Normal system performance is restored, and engineers will monitor the service.

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