Ellucian incident

Ellucian Experience Degraded Performance

Resolved after 57 minutes, affecting Ellucian Experience (U.S.), on August 19, 2025.

resolved Aug 19, 2025, 04:47 PM UTC

The intermittent latency issues have been fully resolved and Experience is fully operational.

Started
Aug 19, 2025, 03:49 PM UTC
Resolved
Aug 19, 2025, 04:47 PM UTC
Duration
57m
Detected by Pingoru
Aug 19, 2025, 03:49 PM UTC

Affected components

Ellucian Experience (U.S.)

Update timeline

  1. investigating Aug 19, 2025, 03:49 PM UTC

    Ellucian Experience is currently showing intermittent latency issues for North American customers. Engineering teams are fully engaged on improving performance.

  2. resolved Aug 19, 2025, 04:47 PM UTC

    The intermittent latency issues have been fully resolved and Experience is fully operational.

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