Resolved after 1 hour 17 minutes, affecting Ellucian Intelligent Learning Platform - United States/Canada/Latin America, on September 16, 2025.
Engineering teams remediated the issue impacting ILP real-time and bulk job processing, ILP is fully operational.
Affected components
Update timeline
- investigating Sep 16, 2025, 03:14 PM UTC
We are aware that some customers are experiencing ILP processing issues. Ellucian engineers are engaged and troubleshooting the issue.
- monitoring Sep 16, 2025, 04:12 PM UTC
Engineering teams have made significant improvements to remediate the issue impacting ILP real-time and bulk job processing and continue to monitor performance closely.
- resolved Sep 16, 2025, 04:32 PM UTC
Engineering teams remediated the issue impacting ILP real-time and bulk job processing, ILP is fully operational.
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