Ellucian incident

Issues with authentication

Major Resolved View vendor source →

Ellucian experienced a major incident on October 15, 2025 affecting Ellucian Experience (CA), lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 01:43 AM UTC
Resolved
Oct 15, 2025, 02:19 AM UTC
Duration
36m
Detected by Pingoru
Oct 15, 2025, 01:43 AM UTC

Affected components

Ellucian Experience (CA)

Update timeline

  1. investigating Oct 15, 2025, 01:43 AM UTC

    Some users are experiencing issues logging in. Ellucian engineers are engaged in troubleshooting.

  2. investigating Oct 15, 2025, 02:17 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 15, 2025, 02:19 AM UTC

    The authentication issues have been resolved.