Elite eBillingHub incident

Intermittent Slowness – 3E and EBH

Minor Resolved View vendor source →

Elite eBillingHub experienced a minor incident on February 2, 2026 affecting Validation API, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 07:18 PM UTC
Resolved
Feb 02, 2026, 08:28 PM UTC
Duration
1h 10m
Detected by Pingoru
Feb 02, 2026, 07:18 PM UTC

Affected components

Validation API

Update timeline

  1. identified Feb 02, 2026, 07:18 PM UTC

    We’re aware of an issue causing intermittent slowness for some users. Impact may include slower response times, timeouts, or delayed processing in the application. Our teams are actively investigating and working to restore normal performance.

  2. resolved Feb 02, 2026, 08:28 PM UTC

    Message for status page: The intermittent slowness has been resolved, and service performance has returned to normal levels. We will continue to monitor the environment to ensure stability. Thank you for your patience.