Elite eBillingHub incident

Workspace - Partial outage/degraded performance

Resolved after 3 hours 41 minutes, on October 8, 2026.

monitoring Oct 08, 2026, 03:50 PM UTC

A fix for the Workspace and ETL issues has been implemented, and we are continuing to monitor.

Started
Oct 08, 2026, 01:46 PM UTC
Resolved
Oct 08, 2026, 05:28 PM UTC
Duration
3h 41m
Detected by Pingoru
Oct 08, 2026, 01:46 PM UTC

Update timeline

  1. investigating Oct 08, 2026, 01:46 PM UTC

    We are currently investigating an issue affecting 3E Workspace and ETL services. Current status: Investigating. Current impact: Partial Outage. Impacted components: - 3E Workspace and ETL Customer impact summary: - Customers may experience intermittent failures or limited access in the affected services. Next update: - We will provide another update as soon as more information is available

  2. monitoring Oct 08, 2026, 03:50 PM UTC

    A fix for the Workspace and ETL issues has been implemented, and we are continuing to monitor.

  3. resolved Oct 08, 2026, 05:28 PM UTC

    The issue affecting 3E Workspace and ETL has been resolved

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