Elite eBillingHub incident
[CAN] [LIVE] Operational - Resolved Service Incident
Resolved after 2 hours 48 minutes, on July 27, 2026.
The issue affecting 3E Cloud LIVE services for CAN has been resolved. This does not impact PREVIEW and IMPLEMENTATION. Current status: Resolved. Current impact: Operational. Impacted components: 1 component(s). - 3E CORE Customer impact summary: - Services are operational Final update: - No further updates are expected unless conditions change.
Update timeline
- investigating Jul 27, 2026, 04:13 PM UTC
We are currently investigating an issue affecting 3E Cloud LIVE services for CAN. This does not impact PREVIEW and IMPLEMENTATION. Current status: Investigating. Current impact: Partial Outage. Impacted components: 1 component(s). - 3E CORE Customer impact summary: - Users may not be able to access 3E applications Next update: - We will provide another update as soon as more information is available.
- resolved Jul 27, 2026, 07:01 PM UTC
The issue affecting 3E Cloud LIVE services for CAN has been resolved. This does not impact PREVIEW and IMPLEMENTATION. Current status: Resolved. Current impact: Operational. Impacted components: 1 component(s). - 3E CORE Customer impact summary: - Services are operational Final update: - No further updates are expected unless conditions change.
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