Elite eBillingHub incident
Networking issues in Azure Impacting 3E and Integrations in US
Resolved after 4 days, on January 9, 2025.
Mitigated - Networking issues in Azure Impacting 3E and Integrations in US
Update timeline
- identified Jan 09, 2025, 03:14 PM UTC
Microsoft Azure, our cloud provider is experiencing network issues from their side in the East US2 region. They are currently working on to mitigate the network issues and keeping us posted on further updates. The current impact is that there are networking connectivity issues with various Azure services in East US2 region. This will result in intermittent connectivity issues and failures in 3E until it's fully resolved on the Azure side. We are currently working with Microsoft Azure team to help bring the platform back to healthy state.
- identified Jan 09, 2025, 03:56 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 13, 2025, 03:31 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 13, 2025, 03:42 PM UTC
Mitigated - Networking issues in Azure Impacting 3E and Integrations in US
- identified Jan 13, 2025, 03:44 PM UTC
Mitigated - Networking issues in Azure Impacting 3E and Integrations in US
- resolved Jan 13, 2025, 03:46 PM UTC
This incident has been resolved.
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