Resolved after 5 hours 46 minutes, on January 13, 2026.
The intermittent slowness affecting some 3E users has been resolved. Performance has returned to normal, and we continue to monitor the environment to ensure stability. Thank you for your patience.
Update timeline
- investigating Jan 13, 2026, 04:59 PM UTC
We are investigating reports of intermittent slowness affecting some 3E users. The service remains available, and our teams are actively monitoring performance and working to identify the cause. Further updates will be shared as needed.
- resolved Jan 13, 2026, 10:45 PM UTC
The intermittent slowness affecting some 3E users has been resolved. Performance has returned to normal, and we continue to monitor the environment to ensure stability. Thank you for your patience.
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