Elite eBillingHub incident
[LIVE] Partial Outage - Investigating Service Incident
Resolved after 1 hour 13 minutes, on May 15, 2026.
The issue impacting some customers using 3E Proforma has been resolved. Our teams implemented corrective actions to restore normal functionality, and services are now operating as expected. We will continue to monitor the environment to ensure ongoing stability.
Update timeline
- investigating May 15, 2026, 06:42 PM UTC
We are currently investigating an issue affecting 3E Cloud LIVE services. Current status: Investigating. Current impact: Partial Outage. Impacted components: - 3E Proforma Customer impact summary: - Customers may experience intermittent failures or limited access in the affected services. Next update: - We will provide another update as soon as more information is available.
- resolved May 15, 2026, 07:56 PM UTC
The issue impacting some customers using 3E Proforma has been resolved. Our teams implemented corrective actions to restore normal functionality, and services are now operating as expected. We will continue to monitor the environment to ensure ongoing stability.
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