E2B incident

Template build failures - upstream Ubuntu (apt) outage

Resolved after 1 hour 44 minutes, affecting Template Builds and Template Builds and 1 more, on August 4, 2026.

resolved Aug 04, 2026, 05:15 PM UTC

Ubuntu package archive has recovered, and template builds and apt installs are working normally again. If you hit failures during the outage, please retry now or contact our support at [email protected]. Thanks for your patience

Started
Aug 04, 2026, 03:31 PM UTC
Resolved
Aug 04, 2026, 05:15 PM UTC
Duration
1h 44m
Detected by Pingoru
Aug 04, 2026, 03:31 PM UTC

Affected components

Template BuildsTemplate BuildsTemplate BuildsTemplate Builds

Update timeline

  1. identified Aug 04, 2026, 03:31 PM UTC

    We’re seeing intermittent template build failures caused by an upstream outage. Any build or sandbox command that installs packages via apt may intermittently fail or time out. Retries may succeed. Upstream status: https://status.canonical.com/: https://status.canonical.com/#/ We’re monitoring and will update as it recovers.

  2. resolved Aug 04, 2026, 05:15 PM UTC

    Ubuntu package archive has recovered, and template builds and apt installs are working normally again. If you hit failures during the outage, please retry now or contact our support at [email protected]. Thanks for your patience

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