E2B incident

Increased error rate for pause/resume operations on US cluster

Resolved after 2 hours 21 minutes, affecting Sandbox Pause/Resume/Create and Sandbox Pause/Resume/Create and 1 more, on August 27, 2026.

resolved Aug 27, 2026, 05:11 PM UTC

The issue has been resolved and the service is back to normal. Please reach out to our support if you experience any further issues.

Started
Aug 27, 2026, 02:50 PM UTC
Resolved
Aug 27, 2026, 05:11 PM UTC
Duration
2h 21m
Detected by Pingoru
Aug 27, 2026, 02:50 PM UTC

Affected components

Sandbox Pause/Resume/CreateSandbox Pause/Resume/CreateSandbox Pause/Resume/CreateSandbox Pause/Resume/Create

Update timeline

  1. investigating Aug 27, 2026, 02:50 PM UTC

    We are investigating an increased error rate for pause/resume operations. We will post updates as we learn more.

  2. monitoring Aug 27, 2026, 04:17 PM UTC

    We have deployed a fix, and the error rates should be returning to normal. We will continue to monitor the situation.

  3. resolved Aug 27, 2026, 05:11 PM UTC

    The issue has been resolved and the service is back to normal. Please reach out to our support if you experience any further issues.

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