E2B incident

Intermittent template build failures

Resolved after 3 hours 30 minutes, affecting Template Builds and Template Builds and 1 more, on August 31, 2026.

resolved Sep 01, 2026, 01:07 AM UTC

The issue has been resolved, and template builds are operating normally. Builds that failed during the outage can now be retried. We apologize for the inconvenience.

Started
Aug 31, 2026, 09:37 PM UTC
Resolved
Sep 01, 2026, 01:07 AM UTC
Duration
3h 30m
Detected by Pingoru
Aug 31, 2026, 09:37 PM UTC

Affected components

Template BuildsTemplate BuildsTemplate BuildsTemplate Builds

Update timeline

  1. investigating Aug 31, 2026, 09:37 PM UTC

    We are investigating intermittent failures affecting some template builds. Failed builds may return an internal error. Retrying may succeed.

  2. identified Aug 31, 2026, 10:37 PM UTC

    We identified an incorrect configuration on newly started template-build infrastructure. This caused some builds to fail before execution began. We are applying a fix.

  3. monitoring Aug 31, 2026, 10:41 PM UTC

    We corrected the configuration and restored the affected build infrastructure. We are monitoring template-build error rates as the service recovers.

  4. resolved Sep 01, 2026, 01:07 AM UTC

    The issue has been resolved, and template builds are operating normally. Builds that failed during the outage can now be retried. We apologize for the inconvenience.

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