Dynamic Yield incident

Degraded Performance for Shopping Muse in EUC

Minor Resolved View vendor source →

Dynamic Yield experienced a minor incident on August 19, 2026 affecting Recommendation API, lasting 20h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 04:01 PM UTC
Resolved
Aug 20, 2026, 12:32 PM UTC
Duration
20h 30m
Detected by Pingoru
Aug 19, 2026, 04:01 PM UTC

Affected components

Recommendation API

Update timeline

  1. investigating Aug 19, 2026, 04:01 PM UTC

    We are currently investigating an issue with intermittent Shopping Muse response latency and timeouts for EU sections.

  2. resolved Aug 20, 2026, 12:32 PM UTC

    This incident has been resolved.