Dynamic Yield incident
US & EU sections may experience issues creating Experience Email Campaigns
Dynamic Yield experienced a minor incident on September 8, 2026 affecting Email API, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Email API
Update timeline
- investigating Sep 09, 2026, 06:28 AM UTC
We have identified an issue that may cause failure to create new Experience Email Campaigns. Our teams are working on identifying a fix to resolve this issue.
- identified Sep 09, 2026, 06:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 09, 2026, 04:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2026, 03:05 PM UTC
This incident has been resolved.