Dynamic Yield experienced a major incident on September 4, 2026 affecting Administration Site and Reporting, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2026, 09:09 AM UTC
We are currently experiencing intermittent performance issues in the EU Admin environment. Some users may notice slower page loads or occasional difficulties accessing parts of the Admin interface. Our teams are actively investigating the issue and working to restore normal performance as quickly as possible. We can confirm that this issue does not impact end-user experiences or campaign delivery. We apologize for the inconvenience and will provide updates as we learn more.
- identified Sep 04, 2026, 09:32 AM UTC
The issue has been identified.
- identified Sep 04, 2026, 09:33 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 04, 2026, 09:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2026, 09:57 AM UTC
This incident has been resolved.