Dynamic Yield incident

EU & US Sections | Data Delays for Some DY Admin Reports

Dynamic Yield experienced a minor incident on August 7, 2026 affecting Reporting, lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started: Aug 07, 2026, 03:22 PM UTC
Resolved: Aug 10, 2026, 07:35 AM UTC
Duration: 2d 16h
Detected by Pingoru: Aug 07, 2026, 03:22 PM UTC

Affected components

Reporting

Update timeline

identified Aug 07, 2026, 03:22 PM UTC

We are investigating a data processing delay affecting some reports in the Dynamic Yield Admin UI across EU and US sections. Customers may see incomplete data in Recommendations, Experiences, and Audience reports for recent activity. Data collection and other services such as campaign serving continue to work as expected, and impacted data will become available once the delay has recovered. Our team is currently working through a fix.
monitoring Aug 07, 2026, 08:27 PM UTC

Fixes have been implemented, and delayed data is currently being reprocessed for both EU and US sections. We are actively monitoring progress and will provide an update once all data is available in the DY Admin.
resolved Aug 10, 2026, 07:35 AM UTC

This incident has been resolved.