Dynamic Yield incident

500 Error When Accessing DY Admin for US Sections

Critical Resolved View vendor source →

Dynamic Yield experienced a critical incident on August 6, 2026 affecting Administration Site, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 07:36 PM UTC
Resolved
Aug 06, 2026, 09:52 PM UTC
Duration
2h 16m
Detected by Pingoru
Aug 06, 2026, 07:36 PM UTC

Affected components

Administration Site

Update timeline

  1. identified Aug 06, 2026, 07:36 PM UTC

    Users in the US may experience a 500 error when trying to access the DY admin. All other DY services remain operational such as campaign serving. The incident is being investigated and addressed by the development team.

  2. monitoring Aug 06, 2026, 08:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2026, 09:52 PM UTC

    This incident has been resolved.