Dynamic Yield incident
Degraded Performance for Shopping Muse Agent-Assistant in EUC
Resolved after 1 hour 35 minutes, affecting Recommendation API, on April 29, 2026.
We have identified an issue causing degraded performance for Shopping Muse Agent-Assistant endpoint in the EUC region starting from April 29, 2026, 16:50 (UTC+2). This is caused by degradation in a third-party upstream service and may result in slower responses or intermittent timeouts. Our team is actively monitoring the situation and working with the upstream service toward resolution.
Affected components
Update timeline
- identified Apr 29, 2026, 03:16 PM UTC
We have identified an issue causing degraded performance for Shopping Muse Agent-Assistant endpoint in the EUC region starting from April 29, 2026, 16:50 (UTC+2). This is caused by degradation in a third-party upstream service and may result in slower responses or intermittent timeouts. Our team is actively monitoring the situation and working with the upstream service toward resolution.
- resolved Apr 29, 2026, 04:52 PM UTC
This incident has been resolved.
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