Dynamic Yield incident
Reconnect campaign tracking links not working on EU sections
Resolved after 1 hour 49 minutes, affecting Email API, on June 19, 2026.
Issue is identified and being fixed.
Affected components
Update timeline
- investigating Jun 19, 2026, 12:12 PM UTC
What is the issue? We are currently investigating an issue where Reconnect campaign tracking links are giving error 502. What does this mean? This means that clicking on product in Reconnect email will give error 502 and click will not be counted. Who does this effect? This affects all EU Reconnect campaign sent out emails. When did this issue start? June 16 (more specific time/date TBD) We have recognized this issue and are actively working on resolution. Our apologies for the inconvenience this may have caused.
- identified Jun 19, 2026, 01:11 PM UTC
Issue is identified and being fixed.
- resolved Jun 19, 2026, 02:01 PM UTC
This incident has been resolved.
Your product runs on more than Dynamic Yield
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services