Dynamic Yield incident

Loading Issue When Trying to Edit a Campaign (EU Server)

Resolved after 53 minutes, affecting Administration Site, on February 3, 2026.

identified Feb 03, 2026, 10:11 AM UTC

We’re currently investigating reports from some customers on the EU server experiencing a blank page when opening one or more campaigns in the Admin, or missing a campaign from the list of campaigns. Our team has identified the issue and is actively working on a fix. Campaigns continue to be served live on websites with no interruption. Editing capabilities and full admin access will be restored shortly. We’ll share another update as soon as the fix is deployed.

Started
Feb 03, 2026, 10:11 AM UTC
Resolved
Feb 03, 2026, 11:05 AM UTC
Duration
53m
Detected by Pingoru
Feb 03, 2026, 10:11 AM UTC

Affected components

Administration Site

Update timeline

  1. identified Feb 03, 2026, 10:11 AM UTC

    We’re currently investigating reports from some customers on the EU server experiencing a blank page when opening one or more campaigns in the Admin, or missing a campaign from the list of campaigns. Our team has identified the issue and is actively working on a fix. Campaigns continue to be served live on websites with no interruption. Editing capabilities and full admin access will be restored shortly. We’ll share another update as soon as the fix is deployed.

  2. resolved Feb 03, 2026, 11:05 AM UTC

    This incident has been resolved.

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