Dynamic Yield incident
Intermittent Errors Affecting Shopping Muse Agent-Assistant and Semantic Search
Dynamic Yield experienced a minor incident on May 5, 2026 affecting Recommendation API, lasting 23h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Recommendation API
Update timeline
- monitoring May 05, 2026, 03:02 PM UTC
We identified an issue where some users may have intermittently encountered error responses impacting Shopping Muse Agent-Assistant and Semantic Search. The issue occurred on May 5, 2026, during two brief windows between 11:20–11:35 and 15:30–15:45 (UTC+2). The issue has been mitigated, and we are continuing to monitor systems to ensure full resolution.
- resolved May 06, 2026, 02:28 PM UTC
This incident has been resolved.