Dynamic Yield incident

Intermittent Errors Affecting Shopping Muse Agent-Assistant and Semantic Search

Notice Ongoing View vendor source →
Started
May 05, 2026, 03:02 PM UTC
Resolved
Ongoing
Duration
● 2h 24m
Detected by Pingoru
May 05, 2026, 03:02 PM UTC

Affected components

Recommendation API

Update timeline

  1. monitoring May 05, 2026, 03:02 PM UTC

    We identified an issue where some users may have intermittently encountered error responses impacting Shopping Muse Agent-Assistant and Semantic Search. The issue occurred on May 5, 2026, during two brief windows between 11:20–11:35 and 15:30–15:45 (UTC+2). The issue has been mitigated, and we are continuing to monitor systems to ensure full resolution.

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