Dynamic Yield incident
Intermittent Errors Affecting Shopping Muse Agent-Assistant and Semantic Search
Resolved after 23 hours 25 minutes, affecting Recommendation API, on May 5, 2026.
We identified an issue where some users may have intermittently encountered error responses impacting Shopping Muse Agent-Assistant and Semantic Search. The issue occurred on May 5, 2026, during two brief windows between 11:20–11:35 and 15:30–15:45 (UTC+2). The issue has been mitigated, and we are continuing to monitor systems to ensure full resolution.
Affected components
Update timeline
- monitoring May 05, 2026, 03:02 PM UTC
We identified an issue where some users may have intermittently encountered error responses impacting Shopping Muse Agent-Assistant and Semantic Search. The issue occurred on May 5, 2026, during two brief windows between 11:20–11:35 and 15:30–15:45 (UTC+2). The issue has been mitigated, and we are continuing to monitor systems to ensure full resolution.
- resolved May 06, 2026, 02:28 PM UTC
This incident has been resolved.
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