Dust Outage History

Dust is up right now

There were 10 Dust outages since February 6, 2026 totaling 13h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dust.tt

Major April 8, 2026

Elevated Errors on Anthropic's Sonnet 4.6

Detected by Pingoru
Apr 08, 2026, 06:23 AM UTC
Resolved
Apr 08, 2026, 09:10 AM UTC
Duration
2h 47m
Affected: Conversationseurope-west1us-central1
Timeline · 5 updates
  1. investigating Apr 08, 2026, 06:23 AM UTC

    Anthropic is currently experiencing degraded performance on Claude Sonnet 4.6, which is likely to impact the performance and availability of assistants using Anthropic models.

  2. identified Apr 08, 2026, 06:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 08, 2026, 06:25 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Apr 08, 2026, 06:28 AM UTC

    Anthropic is currently experiencing degraded performance on Claude Sonnet 4.6, which is likely to impact the performance and availability of assistants using Anthropic models. You can follow the situation here: https://status.anthropic.com/

  5. resolved Apr 08, 2026, 09:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 27, 2026

Latency to be expected on interactions with agents

Detected by Pingoru
Mar 27, 2026, 09:49 AM UTC
Resolved
Mar 27, 2026, 10:22 AM UTC
Duration
33m
Affected: Conversationseurope-west1Dust SlackbotChrome Extension
Timeline · 3 updates
  1. monitoring Mar 27, 2026, 09:49 AM UTC

    We increased the capacity to absorb the amount of requests to agents and quickly catching up. We are investigating the root cause.

  2. monitoring Mar 27, 2026, 09:49 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Mar 27, 2026, 10:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 16, 2026

Dust EU Region unavailable

Detected by Pingoru
Mar 16, 2026, 11:00 PM UTC
Resolved
Mar 16, 2026, 11:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 17, 2026, 10:58 AM UTC

    Between 00:00 UTC and 07:20 UTC today, EU users were unable to access Dust due to an expired TLS certificate. The Google-managed certificate for EU subdomains (eu.dust.tt, eu.connectors.dust.tt, eu.viz.dust.tt) failed to auto-renew. We identified the root cause, provisioned a new certificate, and all EU services are fully operational again. Connectors synchronization should not have been affected. Webhook-based triggers where lost during this timespan, as well as remote automation platform workflows (like n8n, make, or zapier).

Read the full incident report →

Minor March 2, 2026

High latency in Europe region

Detected by Pingoru
Mar 02, 2026, 08:34 AM UTC
Resolved
Mar 02, 2026, 09:19 AM UTC
Duration
45m
Affected: europe-west1
Timeline · 3 updates
  1. identified Mar 02, 2026, 08:34 AM UTC

    We've identified the issue. We're working on a fix.

  2. monitoring Mar 02, 2026, 09:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2026, 09:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 26, 2026

Conversations processing errors

Detected by Pingoru
Feb 26, 2026, 04:58 PM UTC
Resolved
Feb 26, 2026, 07:25 PM UTC
Duration
2h 27m
Timeline · 6 updates
  1. investigating Feb 26, 2026, 04:58 PM UTC

    We are currently experiencing intermittent issues with message processing. Some conversations may fail to send or receive responses. Our team is actively investigating.

  2. investigating Feb 26, 2026, 06:52 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 26, 2026, 06:56 PM UTC

    The issue has been identified and we are working on a fix.

  4. monitoring Feb 26, 2026, 06:58 PM UTC

    A fix has been implemented and we are monitorng the results.

  5. monitoring Feb 26, 2026, 07:25 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 26, 2026, 07:25 PM UTC

    We are continuing to monitor for any further issues.

Read the full incident report →

Major February 17, 2026

Increased latency on Dust Platform for some users

Detected by Pingoru
Feb 17, 2026, 03:17 PM UTC
Resolved
Feb 17, 2026, 03:52 PM UTC
Duration
34m
Affected: Conversationseurope-west1us-central1
Timeline · 5 updates
  1. investigating Feb 17, 2026, 03:17 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 17, 2026, 03:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 17, 2026, 03:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 17, 2026, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 17, 2026, 03:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 11, 2026

High latency on Dust Application

Detected by Pingoru
Feb 11, 2026, 03:11 PM UTC
Resolved
Feb 11, 2026, 03:52 PM UTC
Duration
40m
Timeline · 3 updates
  1. investigating Feb 11, 2026, 03:11 PM UTC

    We are currently having latency issues on the Dust application. We are investigating actively.

  2. identified Feb 11, 2026, 03:35 PM UTC

    We have identified the issue and are currently fixing it.

  3. resolved Feb 11, 2026, 03:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 11, 2026

Agent responses are slower than normal

Detected by Pingoru
Feb 11, 2026, 09:59 AM UTC
Resolved
Feb 11, 2026, 02:36 PM UTC
Duration
4h 36m
Timeline · 2 updates
  1. investigating Feb 11, 2026, 09:59 AM UTC

    Agents are taking longer than normal to respond. We are actively investigating.

  2. resolved Feb 11, 2026, 02:36 PM UTC

    The latency spike have been mitigated. We are no longer receiving any reports of higher than normal agent response time

Read the full incident report →

Minor February 10, 2026

Increased agent execution latency

Detected by Pingoru
Feb 10, 2026, 04:35 PM UTC
Resolved
Feb 10, 2026, 05:09 PM UTC
Duration
34m
Affected: Conversations
Timeline · 2 updates
  1. investigating Feb 10, 2026, 04:35 PM UTC

    We are experiencing increased agent execution latency. We are investigating the issue and scaling agent loop processing workers to reduce latency.

  2. resolved Feb 10, 2026, 05:09 PM UTC

    Incident was resolved. We are investigating root cause to prevent reproduction.

Read the full incident report →

Minor February 6, 2026

Agent responses are slower than normal;

Detected by Pingoru
Feb 06, 2026, 10:31 AM UTC
Resolved
Feb 06, 2026, 11:22 AM UTC
Duration
51m
Affected: Conversations
Timeline · 2 updates
  1. investigating Feb 06, 2026, 10:31 AM UTC

    Agents are taking longer than normal to respond. We are actively investigating.

  2. resolved Feb 06, 2026, 11:22 AM UTC

    This incident has been resolved.

Read the full incident report →

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