Dust incident

Increased latency on Dust Platform for some users

Major Resolved View vendor source →

Dust experienced a major incident on February 17, 2026 affecting Conversations and europe-west1 and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 03:17 PM UTC
Resolved
Feb 17, 2026, 03:52 PM UTC
Duration
34m
Detected by Pingoru
Feb 17, 2026, 03:17 PM UTC

Affected components

Conversationseurope-west1us-central1

Update timeline

  1. investigating Feb 17, 2026, 03:17 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 17, 2026, 03:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 17, 2026, 03:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 17, 2026, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 17, 2026, 03:52 PM UTC

    This incident has been resolved.