Dust incident

Pods and conversations inaccessible

Major Resolved View vendor source →

Dust experienced a major incident on September 18, 2026 affecting Conversations and europe-west1 and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 01:28 PM UTC
Resolved
Sep 18, 2026, 01:34 PM UTC
Duration
6m
Detected by Pingoru
Sep 18, 2026, 01:28 PM UTC

Affected components

Conversationseurope-west1us-central1Chrome Extension

Update timeline

  1. investigating Sep 18, 2026, 01:28 PM UTC

    Since 15:22 CET Dust is suffering a major outage leading to disripted agents executions and failures to load resources across the board (agents, conversations, pods, skills). The issue has been identified and a revert is being deployed

  2. resolved Sep 18, 2026, 01:34 PM UTC

    This incident has been resolved.