Dust experienced a major incident on March 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 17, 2026, 10:58 AM UTC
Between 00:00 UTC and 07:20 UTC today, EU users were unable to access Dust due to an expired TLS certificate. The Google-managed certificate for EU subdomains (eu.dust.tt, eu.connectors.dust.tt, eu.viz.dust.tt) failed to auto-renew. We identified the root cause, provisioned a new certificate, and all EU services are fully operational again. Connectors synchronization should not have been affected. Webhook-based triggers where lost during this timespan, as well as remote automation platform workflows (like n8n, make, or zapier).