Dust incident

Errors when agents read documents from connected data sources

Resolved after 43 minutes, affecting Conversations, on July 9, 2026.

identified Jul 09, 2026, 07:28 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jul 09, 2026, 07:28 PM UTC
Resolved
Jul 09, 2026, 08:11 PM UTC
Duration
43m
Detected by Pingoru
Jul 09, 2026, 07:28 PM UTC

Affected components

Conversations

Update timeline

  1. investigating Jul 09, 2026, 07:28 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jul 09, 2026, 07:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 09, 2026, 08:11 PM UTC

    This incident has been resolved.

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