Dust incident

Agent executions fail with "The model is not supported"

Minor Vendor's status page →

Resolved after 44 minutes, affecting Conversations, on August 11, 2026.

monitoring Aug 11, 2026, 07:40 AM UTC

A fix has been implemented and we are monitoring the situation.

Started
Aug 11, 2026, 07:21 AM UTC
Resolved
Aug 11, 2026, 08:05 AM UTC
Duration
44m
Detected by Pingoru
Aug 11, 2026, 07:21 AM UTC

Affected components

Conversations

Update timeline

  1. investigating Aug 11, 2026, 07:21 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 11, 2026, 07:40 AM UTC

    A fix has been implemented and we are monitoring the situation.

  3. resolved Aug 11, 2026, 08:05 AM UTC

    This incident has been resolved.

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