Dust incident

Agent executions fail with "The model is not supported"

Minor Resolved View vendor source →

Dust experienced a minor incident on August 11, 2026 affecting Conversations, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 07:21 AM UTC
Resolved
Aug 11, 2026, 08:05 AM UTC
Duration
44m
Detected by Pingoru
Aug 11, 2026, 07:21 AM UTC

Affected components

Conversations

Update timeline

  1. investigating Aug 11, 2026, 07:21 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 11, 2026, 07:40 AM UTC

    A fix has been implemented and we are monitoring the situation.

  3. resolved Aug 11, 2026, 08:05 AM UTC

    This incident has been resolved.