Dust incident

Slack tools authentication issue

Minor Resolved View vendor source →

Dust experienced a minor incident on July 25, 2025 affecting Conversations, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 12:14 PM UTC
Resolved
Jul 25, 2025, 12:17 PM UTC
Duration
2m
Detected by Pingoru
Jul 25, 2025, 12:14 PM UTC

Affected components

Conversations

Update timeline

  1. monitoring Jul 25, 2025, 12:14 PM UTC

    The Dust Slack Tools are currently encountering an authentication issue. Due to a token invalidation issue on our end, a Dust admin on your workspace will need to reconnect the slack tool via the 'Tools' subsection of the 'Spaces' tab in Dust. Performing this action will fix the issue.

  2. monitoring Jul 25, 2025, 12:15 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jul 25, 2025, 12:17 PM UTC

    This incident has been resolved.