Dust incident

Clicking to access the agent builder blocks navigation

Major Resolved View vendor source →

Dust experienced a major incident on August 29, 2025 affecting Conversations, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 03:15 PM UTC
Resolved
Aug 29, 2025, 03:52 PM UTC
Duration
37m
Detected by Pingoru
Aug 29, 2025, 03:15 PM UTC

Affected components

Conversations

Update timeline

  1. investigating Aug 29, 2025, 03:26 PM UTC

    We are investing an incident where clicking to access the agent builder blocks further navigation.

  2. identified Aug 29, 2025, 03:38 PM UTC

    The issue has been identified, a fix should be live in 10mns.

  3. resolved Aug 29, 2025, 03:52 PM UTC

    This incident has been resolved.