Dualog Outage History

Dualog is up right now

There were 4 Dualog outages since February 12, 2026 totaling 4h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dualog.com

Minor April 6, 2026

Personal email - 3rd party email clients not working on IMAP

Detected by Pingoru
Apr 06, 2026, 06:47 AM UTC
Resolved
Apr 06, 2026, 07:19 AM UTC
Duration
31m
Affected: Personal Email (Cloud based)
Timeline · 3 updates
  1. investigating Apr 06, 2026, 06:47 AM UTC

    3rd party email clients are currently not fully functional for cloud-based personal email. We are looking into the issue.

  2. monitoring Apr 06, 2026, 06:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 06, 2026, 07:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2026

Dualog Email Delivery - Degraded

Detected by Pingoru
Mar 17, 2026, 05:07 PM UTC
Resolved
Mar 17, 2026, 05:35 PM UTC
Duration
28m
Affected: Email and Automatic File Transfer
Timeline · 3 updates
  1. investigating Mar 17, 2026, 05:07 PM UTC

    We are currently investigating an issue impacting Dualog Connection Suite connections and email delivery.

  2. monitoring Mar 17, 2026, 05:11 PM UTC

    A fix has been implemented and we are monitoring the outcome.

  3. resolved Mar 17, 2026, 05:35 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor March 12, 2026

Degraded Starlink Connectivity

Detected by Pingoru
Mar 12, 2026, 10:07 AM UTC
Resolved
Mar 12, 2026, 12:36 PM UTC
Duration
2h 28m
Affected: External Service
Timeline · 2 updates
  1. investigating Mar 12, 2026, 10:07 AM UTC

    We have recieved reports that some vessels are experiencing connectivity issues with Starlink. We will update this page once we have more information.

  2. resolved Mar 12, 2026, 12:36 PM UTC

    Our reports indicate that Starlink has resolved the issue.

Read the full incident report →

Minor February 12, 2026

Temporary Disruption to Support Phone Line

Detected by Pingoru
Feb 12, 2026, 11:51 AM UTC
Resolved
Feb 12, 2026, 01:09 PM UTC
Duration
1h 17m
Affected: Support Services
Timeline · 2 updates
  1. identified Feb 12, 2026, 11:51 AM UTC

    We are currently experiencing issues with our support phone line due to an outage with our telephony provider. Our services remain fully operational and are not affected by this issue. In the meantime, please contact our Support team via email at [email protected]. We are working with the provider to resolve the issue and will provide updates as soon as more information becomes available.

  2. resolved Feb 12, 2026, 01:09 PM UTC

    All telephony services have been fully restored and are operating normally.

Read the full incident report →

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