Is Dualog down?
Last checked 5m agoNo incidents right now.
Dualog is operational right now. Last checked 5m ago; the most recent incident resolved 19d ago.
Real-time Dualog status, recent outages, and incident history: pulled directly from Dualog's official status page at status.dualog.com every 5 minutes. Pingoru tracks 9 Dualog services and has captured 3 incidents in the last 90 days (99.57% uptime). Get email, Slack, Discord, or webhook alerts the moment Dualog reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 1 update
- resolved · Oct 13, 2026, 01:34 AM UTC
We experienced some performance issues on mail exchange. The incident was immediately detected, investigated and resolved within 20 minutes.
Latest: We experienced some performance issues on mail exchange. The incident was immediately detected, investigated and resolved within 20 minutes.
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- Email and Automatic File TransferPersonal Email (Cloud based)
Timeline · 4 updates
- investigating · Sep 04, 2026, 10:49 AM UTC
One of our outgoing mail servers is seeing a buildup of messages from vessels queued for delivery. Delays in message delivery from vessels may be experienced. Our team is currently investigating the situation.
- identified · Sep 04, 2026, 12:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 04, 2026, 01:20 PM UTC
A fix has been implemented and queued outgoing messages are being cleared quickly. Our team will continue to monitor the situation
- resolved · Sep 04, 2026, 02:41 PM UTC
Mail flow is back to normal and the previous queue has been completely cleared. Thank you for your patience.
Latest: Mail flow is back to normal and the previous queue has been completely cleared. Thank you for your patience.
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- Email and Automatic File Transfer
Timeline · 4 updates
- investigating · Aug 25, 2026, 04:17 AM UTC
Dear Customer We are currently experiencing an outage affecting manual and automatic connections to the secure endpoints used for email transfer to the Dualog Cloud. The following Connection Suite Services are affected: ¤ Email ¤ File Transfer No user action will be required We are working on troubleshooting and will update you on progress. Please visit status.dualog.com for live updates. For further technical queries, please contact our support: [email protected] T: +47 77621911 or +65 62221911 We apologize for the inconvenience this may cause. Best regards, Customer Services Department Dualog – Your digital platform at sea
- identified · Aug 25, 2026, 05:15 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Aug 25, 2026, 05:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 25, 2026, 06:12 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 9 components checked every 5 minutesThe longest incident in the last year, Degraded performance of email exchange on February 2, 2026, ran for 4 hours.
Most affected components, last 12 months
- Email and Automatic File Transfer13
- Drive4
- Dualog Portal (apps.dualog.com)3
- Personal Email (Cloud based)3
- Endpoint1
Latest incidents
- Degraded performance on mail exchange
We experienced some performance issues on mail exchange. The incident was immediately detected, investigated and resolved within 20 minutes.
- Delayed message delivery from vessels
One of our outgoing mail servers is seeing a buildup of messages from vessels queued for delivery. Delays in message delivery from vessels may be experienced.…
- Dualog - Unplanned outage for Secure Email Endpoints
Dear Customer We are currently experiencing an outage affecting manual and automatic connections to the secure endpoints used for email transfer to the Dualog…
- Started Oct 11, 2026, 01:00 AM UTC · Resolved Oct 11, 2026, 01:00 AM UTC · –
- Started Sep 04, 2026, 10:49 AM UTC · Resolved Sep 04, 2026, 02:41 PM UTC · 3h 51m
- Started Aug 25, 2026, 04:17 AM UTC · Resolved Aug 25, 2026, 06:12 AM UTC · 1h 55m