Dualog incident

Temporary Disruption to Support Phone Line

Minor Resolved View vendor source →
Started
Feb 12, 2026, 11:51 AM UTC
Resolved
Feb 12, 2026, 01:09 PM UTC
Duration
1h 17m
Detected by Pingoru
Feb 12, 2026, 11:51 AM UTC

Affected components

Support Services

Update timeline

  1. identified Feb 12, 2026, 11:51 AM UTC

    We are currently experiencing issues with our support phone line due to an outage with our telephony provider. Our services remain fully operational and are not affected by this issue. In the meantime, please contact our Support team via email at [email protected]. We are working with the provider to resolve the issue and will provide updates as soon as more information becomes available.

  2. resolved Feb 12, 2026, 01:09 PM UTC

    All telephony services have been fully restored and are operating normally.

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