Dualog incident
Personal email - 3rd party email clients not working on IMAP
Minor Vendor's status page →
Resolved after 31 minutes, affecting Personal Email (Cloud based), on April 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Personal Email (Cloud based)
Update timeline
- investigating Apr 06, 2026, 06:47 AM UTC
3rd party email clients are currently not fully functional for cloud-based personal email. We are looking into the issue.
- monitoring Apr 06, 2026, 06:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 06, 2026, 07:19 AM UTC
This incident has been resolved.
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