Dualog incident

Dualog Drive - Delay in moving files from ships to SharePoint

Major Resolved View vendor source →

Dualog experienced a major incident on May 7, 2026 affecting Drive, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 05:39 AM UTC
Resolved
May 07, 2026, 09:13 AM UTC
Duration
3h 33m
Detected by Pingoru
May 07, 2026, 05:39 AM UTC

Affected components

Drive

Update timeline

  1. investigating May 07, 2026, 05:39 AM UTC

    We are experiencing some delays for ships moving file to SharePoint. Sync transfers are not affected. Our team is working on identifying the issue. All data is pending in our cloud and will be delivered once the problem is solved.

  2. monitoring May 07, 2026, 06:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 07, 2026, 09:13 AM UTC

    This incident has been resolved.