DroneDeploy incident

Intermittent issues loading elevation layer

Minor Resolved View vendor source →

DroneDeploy experienced a minor incident on July 30, 2026 affecting Measurements, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 07:55 PM UTC
Resolved
Jul 30, 2026, 10:18 PM UTC
Duration
2h 22m
Detected by Pingoru
Jul 30, 2026, 07:55 PM UTC

Affected components

Measurements

Update timeline

  1. identified Jul 30, 2026, 07:55 PM UTC

    Some users may be experiencing intermittent failures rendering the elevation layer in DroneDeploy. Engineering is working on a fix.

  2. monitoring Jul 30, 2026, 08:37 PM UTC

    Our Engineering team has implemented a fix for the issue of intermittent failures rendering the elevation layer. Service has returned to normal, but we are continuing to monitor to ensure ongoing stability.

  3. resolved Jul 30, 2026, 10:18 PM UTC

    Between 7:45AM and 1:20PM Pacific Time (14:45 and 20:20 UTC), some users may have experienced issues with rendering the elevation layer. Engineering has made changes to prevent further impact.